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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juanita Lewis

November 7, 2025

5  out of  5
rating by Juanita Lewis
"I most say that State Farm Insurance company agents are wonderful when ever any auto claims or housing claims I had they made the process so simple and easy 5 stars always for Ms Connie Wilkes insurance agency."
We responded:
"Juanita - Thank you so much for giving our agency a 5 star review !! It really means a lot to us. We appreciate you !"
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Queen Moss

November 6, 2025

5  out of  5
rating by Queen Moss
"Recently spoke to barbara Jackson regarding renters insurance she gave me phenomenal quotes. I couldn’t be happier with the services provided and I recommend State Farm Barbara Jackson to all of my family and friends."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Barbara provided you with exceptional service and a great renters insurance quote. Your satisfaction means a lot to us, and we appreciate you sharing your positive experience with your family and friends. If you ever need anything else, we're here to help!"
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Andres Batista

October 23, 2025

5  out of  5
rating by Andres Batista
"Very professional and excellent customer service. Thank you for the opportunity to speak with us and we understood the information."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our service professional and that the information was clear and helpful. It was our pleasure to assist you, and we look forward to serving you again in the future! Connie"
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Sonny Faust

October 22, 2025

5  out of  5
rating by Sonny Faust
"This is a great insurance office. Always get solutions when I have issues The time and effort that the associates put in is evident when you need help. Thanks Barbara:)"
We responded:
"Sonny - Thank you so much for your kind words! Barbara and our entire team truly appreciate hearing that we’ve been able to help you when you needed it. We always strive to put in the time and effort to find the best solutions for our clients, and it means a lot to know that it makes a difference for you. We’re grateful to have you as part of our insurance family, and we’re always here whenever you need us. Thanks again for trusting us! Connie"
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Felicia Johnson

October 21, 2025

5  out of  5
rating by Felicia Johnson
"Recently, I had an auto insurance matter that was handled by Ms. Barbara Jackson who provided the outstanding customer service that our family has come to experience over the years at Connie Wilkes State Farm Agency. She promptly returned my call, was attentive to my needs and concerns and was knowledgeable in resolving the matter efficiently. In addition, her expertise and attention to detail resulted in an unexpected lower premium. Thank you, Barbara."
We responded:
"Felicia, thank you so much for your kind words and your 5-star review! It means a lot to us to hear that you feel well taken care of and appreciated. Barbara has a heart of gold, and I will be sure to share your wonderful feedback with her. Thank you again for taking the time to share your experience! Best regards, Connie"
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Chad Braxton

September 18, 2025

5  out of  5
rating by Chad Braxton
"Connie is the absolute best. She has always taken care of us - whether setting up insurance or when a claim is needed."
We responded:
"Thank you so much Chad ! Taking care of our insureds is the cornerstone of our business. We appreciate you so much!"
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Natasha Glab

September 5, 2025

5  out of  5
rating by Natasha Glab
"Needed affordable insurance right away Mrs Barbara Jackson did an amazing job!! So polite listens explains everything in details. I highly recommend her and the Connie Wilkes Office ."
We responded:
"Natasha - thank you so much for your 5 star review! Barbara is so kind and truly has a heart for others! We appreciate your business and hope to contiunue to exceed your expectations ! "
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Cynthia Golden

August 22, 2025

5  out of  5
rating by Cynthia Golden
"I’ve recently had the great pleasure of working with Connie Wilkes, State Farm Ins. Sunny Molton made the insurance process comprehensive. The entire staff is friendly, highly knowledgeable, and always prepared to answer my questions .I truly recommend Connie Wilkes, State Farm Ins. where clients come first! 5 stars!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryan Alexander

August 22, 2025

5  out of  5
rating by Bryan Alexander
"My father and I have been with Mrs. Connie since I was a baby for insurance. Mrs. Barbara assisted me with my latest insurance coverage and she went above and beyond! Very personable and can tell she truly cared! Mrs. Connie only hires the great ones!"
We responded:
"Bryan - thank you so much for your kind words !!! We have so enjoyed having you, your father and your grandparents insured with us over the years !!! We appreciate you so much!"
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Edna Watson

August 21, 2025

5  out of  5
rating by Edna Watson
"Sunny helped us secure a homeowners policy for our dream home, which is currently under construction. We had spoken with several other agents who weren’t sure how to handle a new construction policy, but Sunny immediately knew exactly what we needed. She even coordinated directly with our lender to make sure everything was in place—before we even had to ask. On top of that, she bundled our auto insurance to save us money. We highly recommend Sunny Molton for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Debbie Oliver

August 15, 2025

5  out of  5
rating by Debbie Oliver
"Mrs. Pene Russell is AWESOME! She is very attentive and make you feel like she really care about any issues you may have. She is very prompt and reliable about returning your calls. She goes over and above what is even needed from her. She works with Integrity and mindful of my time when I am at work and may not be able to answer her right away. Thanks to my Angent Connie Wilkes for employing such a wonderful lady: Mrs. Pene Russell. Did I mention she is Awesome!"
We responded:
"Debbie - thank you so much !!! Pene is the BEST and we are so fortunate to have her on our team!! We appreciate you soooo much too! Thanks for always being so kind !!"
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Wayne Andrews

July 31, 2025

5  out of  5
rating by Wayne Andrews
"Mrs Jackson is a wonderful person. Thie what all in customer service should be like. She is a Super sweet person."
We responded:
"Wayne - we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Kennedy

July 25, 2025

5  out of  5
rating by Emily Kennedy
"Wonderful agency! I have worked with them for many years and everyone is so amazing. Sunny Molton has been a blessing to work with while trying to figure out the right life insurance policy for myself, my husband, and our future family. I couldn’t be happier with the quick communication and sincerity in every interaction!"
We responded:
"Emily -I don't know how I missed this !!! Thank you so very much for your 5 star review of our agency! We truly value your business and your friendship! Taking care of you and your family is always our priority! Connie PS . Sunny has been a real gift to our team ! "
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Robert Bessinger

July 22, 2025

5  out of  5
rating by Robert Bessinger
"All the staff at this office has always went above and beyond, especially Barbara ask for her if you insurance...."
We responded:
"Bob - thank you so much for your 5 star review! We appreciate your business! The goal of our agency to exceed our insured's expectations with every interaction!!"
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Barry Martin

July 22, 2025

5  out of  5
rating by Barry Martin
"Connie and her team are the best! They constantly go above and beyond, and they truly care about helping their clients"
We responded:
"Barry - thank you so much for your 5 star review !! We truly appreciate you and it is our pleasure to do all we can to help you ! "
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Journee Keith

July 7, 2025

5  out of  5
rating by Journee Keith
"Exceptional Service! I had a unique situation, Pene and Connie went to great lengths to achieve an outstanding outcome for me. The office staff are friendly and knowledgeable in their commitment to customer satisfaction. I wholeheartedly recommend them to anyone searching for reliable insurance services. Thank you again for your outstanding customer service!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that we were able to provide exceptional service and support during your unique situation. Your recommendation means a lot to us, and we’re committed to continuing to deliver reliable insurance solutions with a friendly and knowledgeable approach. We truly appreciate your trust and look forward to serving you again in the future!"
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Jakena

May 16, 2025

5  out of  5
rating by Jakena
"Ms.Sunny is the most nicest person I’ve ever met/work with.I can email her,Call her and ect she has the answer within the next minute no matter what it is. Thank you so much."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sunny is amazing !"
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Cynthia Carr, CPC

May 6, 2025

5  out of  5
rating by Cynthia Carr, CPC
"Barbara is just great, she's been so attentive and fast attending to our needs with our renters policies in two different states! I highly recommend!"
We responded:
"Cynthia - thank you so much for your 5 star review!! It means so much!"
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Iya Taylor

April 9, 2025

5  out of  5
rating by Iya Taylor
"Great service. Pene Russell is a godsend, she is attentive, sweet and she is a great communicator. She calls and makes sure everyone and everything is OK. Love this office."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Pene Russell. She truly is an invaluable member of our team, and we’re glad her attentiveness and communication made a positive impact. Your kind words motivate us to continue providing the best service possible. We appreciate your support and love having you as part of our office family!"
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Scott Tucker

March 7, 2025

5  out of  5
rating by Scott Tucker
"Always reliable, trustworthy and available to serve!"
We responded:
"Scott -thank you so much for this 5 star review !! We appreciate your business and your kind words ! "
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Jose Martinez

January 30, 2025

5  out of  5
rating by Jose Martinez
"Love these guys they are awesome."
We responded:
"Thanks so much! We’re glad you think we’re awesome — we love working with you too! Connie "
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Julia Kunze

June 19, 2024

5  out of  5
rating by Julia Kunze
"I had a tree fall on my house and luckily I had Connie Wilkes as my State Farm agent! She recommended someone to come out and assess the damage, and working with him and his team was easy and the repairs were great. She clearly communicated everything to me and made sure I understood my deductible and beyond that she made sure I had everything I needed to settle all of the payments I had for tree removal and house repair. The whole ordeal could have been incredibly stressful but it was not stressful at all thanks to Connie and her team."
We responded:
"Thank you so much Julia! We truly appreciate your business and are here to help anyway we can! "
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Marcus Jackson

June 18, 2024

5  out of  5
rating by Marcus Jackson
"Fantastic service! Friendly reliable and Barbara especially is the best at ensuring you are informed and aware of possible savings."
We responded:
"thank you Marcus! Barbara is such a blessing to our office and we appreciate you for taking the time to leave us a 5 star review!!!"
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Glenn Dinofer

June 13, 2024

5  out of  5
rating by Glenn Dinofer
"I have been with State Farm for 25 years in Florida, Georgia and now Alabama Connie and her team have gone way above and beyond any other agency I’ve ever been with to help solve problems. We were caught up in a terrible hail storm. Our roof is completely damaged. STATE FARM has been dragging their feet over and over and this is not the first incident we have had with them. Years ago, we had to drop Allstate because of their refusing to handle a claim properly. It seems in general that insurance companies like taking money and giving money back. While I have many disappointments about State Farm, I have NONE about this organization so given the fact that probably all insurance companies are the same, I would strongly suggest having this team represent you in the world of Insurance and claims! THERES NONE BETTER Because of Connie and her team, I’m staying with State Farm"
We responded:
"Glenn - thank you for your 5 STAR review! We know dealing with a loss - especially one that involves your home is stressful and feels overwhelming. Our field claim reps work incredibly long hours trying to get to everyone .. and I am sorry that your claim took longer than expected. We value your business and are here to help anyway we can!"
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Chris Wallace

June 7, 2024

5  out of  5
rating by Chris Wallace
"When you walk out of this office you don't just feel served..you feel LOVED. Who'dv thought from an insurance company. Compassion and excellence can operate together!"
We responded:
"Don't know why we are just seeing this Chris .. but thank you so much!! Taking care of policyholders like your mom is our pleasure !! What a special lady!!!"